Hello! Here is how you can make your return:
- Fill out RMA Form.
- Send the completed form to returns@thinkwater.com.
- The return request will be evaluated by our technical support staff.
- Wait for the return approval to be transmitted via email.
- Print the approved RMA form..
- Prepare the return material. Empty all water from the products and seal the outlets.
- Attach the DDT and approved RMA form to the outside of the box.
- Ship the goods to: think:water srl, via delle Pezze 35, 35013 Cittadella (PD) Italia.
- Once the return has arrived at our headquarters, it will be examined by qualified personnel.
To read the complete regulations click here.