- Fill in the RMA form
- Send the completed form to firstname.lastname@example.org
- The return request will be evaluated by our service technician.
- Wait for the approval that will be sent by e-mail.
- Print the approved RMA form.
- Prepare the return material. Drain all water inside the products and plug.
- Attach Delivery Note and the approved RMA form to the box.
- Send the goods to: think:water srl, via delle Pezze 35, 35013 Cittadella (PD) Italy.
- Once the return material has arrived at our office it will be examined by qualified personnel.
To read the complete regulation click here.